Policies

Privacy
At Monroe Towmaster, LLC., we are committed to protecting your online privacy. When you visit our site, we may collect information such as your name, e-mail address, shipping address, telephone number, and other information. We may also collect the URL you came from, IP address, browser type, country, and state where your server is located, the pages of our site that were viewed during a visit, any links you clicked on our site, and more.

We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.

We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to serve site content, to conduct surveys, to help administer promotional emails, to administer warranties purchased, and to administer drawings or contests. We give them access to the information needed to fulfill their function. Sometimes that includes your personal information. Our computer system protects personal information using advanced firewall technology. We may use cookies to help identify you when you visit our site and to customize your experience. The cookies may contain randomly assigned user identification numbers, the country where you are located, or other information. The cookies make your use of the site easier.

Above all, this information is held in strict confidence only for the purposes listed above.

 

Copyright and Trademark Notice
This site is owned and operated by Monroe Towmaster, LLC., unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Monroe Towmaster, LLC., Copyright © ALL RIGHTS RESERVED. All audio and video clips are the sole property of Monroe Towmaster, LLC. or their respective content providers. All rights not expressly granted herein are reserved.

The Towmaster, Contrail, Edge, Auto-Latch names and logos are registered trademarks of Monroe Towmaster, LLC.

 

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Monroe Towmaster, LLC. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Monroe Towmaster, LLC. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. If your credit card has already been charged for the purchase and your order is canceled, Monroe Towmaster, LLC. shall immediately issue a credit to your credit card account in the amount of the charge.

 

Links
This site may contain links to other sites that are not owned or operated by us. You acknowledge that Monroe Towmaster, LLC. is not responsible for the operation of or content located on or through any such site.

 

Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions. If you need help with a Towmaster product, contact our office at 320-693-7900.